City Fios

2008 - Our most recent client - Successful implementation of 'Fios solution' for West LB AG
West LB's Global Markets Division takes on board key component in its sales strategy
West LB's Global Markets Division used a number of client revenue tracking systems within its product silos resulting in fragmented information that failed to provide management with the insights necessary to gauge the effectiveness of the organisation's client-facing operations.
Implementing the 'Fios solution' brought immediate benefits:
- All client business across Financial Markets, Cash Equities and Equity Derivatives was integrated within a single system
- Client revenue, targets and actual P&L information could be tracked and reported from the combined system
- Client and organisational data was integrated with in-house source systems
- Transaction flow from source trading systems through to Fios was fully automated with exceptions managed through an efficient workflow process
Thomas Leicher, Co-Head of Global Markets Sales in Europe for West LB AG stated:
'Implementing a leading edge Client Value System for Global Markets was a key component of our sales straegy. City Fios told us how and when they would do it and then came in and did exactly that. That is a rare service and they are to be commended for it.'
Heiner Boehmer, Head of Business and Finance Support for WestLB AG said:
'I have experienced many projects in this industry and City Fios were unusual in that they stuck to the promises they made. Now that the system is live we are seeing the results in fast, high quality data.'
Paul Byrne, City Fios Partner commented:
'We are ex-banking professionals and therefore understand many of the dilemmas confronting senior management. It means that we can work more closely with our clients in the securities industry, helping them to design and implement better honed solutions which can be dovetailed into their business planning and management processes.'
The full project was implemented on a fixed price basis and completed on schedule.
About West LB AG
WestLB AG is a European wholesale and commercial bank with firm roots in North Rhine-Westphalia, Germany's most densely populated federal state. With Group total assets of €288.3 billion as at March 31, 2007, it is one of Germany's leading financial services providers.